Privacy Policy
This Privacy Policy describes how Williams Agency LLC ("Williams Agency," "we," "us") collects, uses, and protects information in connection with this website and our appointment and application communications. Last updated: November 6, 2026.
Business identity
- Legal entity: Williams Agency LLC
- Principal and owner: Rodney Williams
- Address: 1434 W. Lemonwood Dr., Upland, CA 91786
- Support email: see contact section
- Support phone: (see contact section)
Information we collect directly
We collect information you provide directly, including:
- Contact details, such as your name, phone number, and email address.
- Appointment details, such as preferred times and scheduling notes.
- Communications between you and Williams Agency.
- Information you supply for requested services, such as details needed to discuss or support a requested insurance application.
We do not collect payments, health records, or identity documents through this website.
How we use information
- To respond to your requests and answer questions.
- To arrange and confirm appointments.
- To provide the requested insurance assistance and guidance.
- To send consented service messages through our text messaging program.
Sharing of information
Application information may be supplied to insurance carriers as necessary to process a requested application, subject to applicable disclosures. SMS consent is excluded from this sharing.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.
Analytics and tracking
This website does not use analytics, advertising pixels, or other tracking tools unless they are disclosed here and actually configured. No such tools are active at this time.
Security
We take reasonable measures to protect information consistent with its sensitivity. No method of transmission or storage is completely secure, so we do not guarantee absolute security.
Retention
We retain information based on service needs and applicable obligations. When information is no longer needed and no retention requirement applies, we remove or de-identify it.
Your rights
You may request access to, correction of, or deletion of your information, subject to applicable retention requirements. To make a request, contact us using the verified support details above.
SMS opt-out and support
To opt out of text messages, reply STOP to any program message. For help, reply HELP or contact us using the verified support details above.
Updates to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted on this page with an updated publication date. This page was last updated on November 6, 2026.